A: SEN is a premium matcha subscription service that delivers 3 carefully selected Japanese matcha varieties to Malaysia every month. Each season brings new flavors, allowing you to experience the diversity of Japanese tea culture.

A: You'll receive 3 high-quality matcha varieties sourced from renowned tea gardens across Japan. Each month features different origins and processing methods, showcasing the rich diversity of Japanese matcha.

A: We offer 4 flexible plans:

1-month plan: RM166/month

3-month plan: RM157/month (Save RM26)

6-month plan: RM149/month (Save RM103) ★Popular

12-month plan: RM143/month (Save RM275) ★Best Value

A: Yes! Enjoy 50% off your first month with any subscription plan.

A: We accept credit cards only.

A: Yes, we deliver to all states in Malaysia.

A: Regular deliveries are made around the 15th of each month. First orders arrive within 10 business days after payment confirmation. All shipments are sent directly from Japan.

A: Yes, shipping fees apply separately. For Malaysia, the shipping cost is RM27.

A: Yes, you can upgrade or downgrade your plan by contacting customer support at least 14 days before your next delivery.

A: You can cancel through your account dashboard or by contacting customer support at least 14 days before your next delivery.

A: Store in a cool, dry place away from direct sunlight. Refrigeration is recommended for optimal freshness.

A: Our matcha maintains peak quality for 6 months when stored properly. We recommend consuming within 3 months of opening for the best flavor.

A: Absolutely! All our matcha is sourced directly from certified Japanese tea gardens and imported with proper quality certifications.